Frequently Asked Questions

1. Are your cat trees suitable for multiple cats?
2. What materials are used in your cat furniture?
3. How easy is it to assemble your cat furniture?
4. Do you offer custom designs or sizes?
5. How can I clean and maintain my cat furniture?
6. Are your products safe for kittens?
7. Do you offer international shipping?
8. Can I track my order once it’s shipped?
9. What is your return policy?
10. Do you offer a warranty on your cat furniture?
11. Can I buy your products in physical stores?
12. How long will it take for my order to arrive?
13. Is your cat furniture environmentally friendly?
14. Are your cat trees easy to move around?
15. Can I get a replacement part for my cat furniture?
16. Do your cat trees come in different styles or colors?
17. Will my cat’s claws damage the furniture?
18. Is your furniture suitable for large cats?
19. How do I know which size cat tree is right for my cat?
20. Are there any age recommendations for your products?
21. Do you have cat furniture that blends with home décor?
22. Can I buy replacement cushions for your cat trees?
23. Can I personalize my cat furniture?
24. Are the materials you use pet-safe?
25. Do you offer assembly services?
26. How can I contact customer service?
27. What makes Catsvillas different from other cat furniture brands?
28. Can I use your cat furniture outdoors?
29. Is assembly required for all of your products?
30. Are the materials used in your furniture eco-friendly?
31. Can I get a discount if I order multiple pieces?
32. Do your cat trees have sisal scratching posts?
33. How do I know which cat tree is right for my space?
34. Do you sell replacement parts for damaged items?
35. Can my cat sleep on your furniture overnight?
36. Are your products suitable for large and heavy cats?
37. Can I leave my cat alone with the furniture after assembly?
38. What should I do if my cat doesn’t use the furniture right away?
39. How do I prevent my cat from scratching my furniture?
40. Can I modify or upgrade my order after it’s been placed?
41. Do you offer any promotions for first-time customers?
42. Do you have any small cat trees for apartments?
43. Is your furniture safe for senior cats?
44. Do you offer any products for cats with special needs?
45. Are your cat furniture designs sturdy enough for rough play?
46. How do I track my order?
47. Do you offer gift wrapping?
48. Are your cat trees easy to move if I need to relocate them?
49. Can I see your products in person before purchasing?
50. What if I need to cancel my order?
51. How long will my cat tree last?
52. Do you offer any pet-friendly finishes or paints?
53. Can I purchase a product for a specific breed of cat?
54. Do you offer any furniture for multi-cat households?
55. Can I use your cat furniture for other pets, such as small dogs?
56. What is the maximum weight capacity of your cat trees?
57. Do you have products for kittens and older cats?
58. What do I do if my cat isn’t interested in using the cat tree?
59. Can I purchase a replacement for the sisal rope?