Hexagonal
Shipping
- Free shipping on U.S. orders within 1-3 business day.
- The back order item will get ready to ship within 6 to 8 weeks.
- International shipping prices vary by territory. See shipping choices by carrier in check-out.
- International orders do not include duties or taxes. Fees will be due upon receipt.
60-Days Free-Trial Refund(Return):
To be eligible for a return or refund, the following conditions must be met:
- We accept returns up to 60 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping fee for the return.
- The product or service must be in its original condition and packaging, and all accompanying accessories must be included.
- Proof of purchase, such as an order number or receipt, must be provided.
- Send the item to us and please paste the label on the box. When we receive the product the Full Refund will be arranged with 3-5 business days. If there's any other help, please email us via support@catsvillas.com
1-Year Warranty:
All quality-related defects on items sold directly by Catsvillas or Catsvillas’s authorized resellers are covered by an extensive warranty, starting from the date of purchase.
CONTACT INFORMATION
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please contact us via the mail below.
support@catsvillas.com
Everyday 9:00-17:00