We Provide Free Shipping & Returns on All US Orders.

- Free shipping on U.S. orders, ship within 1 business day.
- International shipping prices vary by territory. See shipping choices by carrier in check-out.
- International orders do not include duties or taxes. Fees will be due upon receipt.

How long does it take to process an order?

All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

What can I do if I don't receive my package?

If you haven’t received your package within 5-7 business days of receiving your shipping confirmation email, please contact us at support@catsvillas.com with your name and order number, and we will look into it for you.